Refund policy

Refund policy

We offer refund or exchange within 10 days of purchase or within 10 days of your package being delivered.
Items that are purchased on sale (including the use of discount codes) are for exchange or store credit only.

To be eligible for return, your item must be unused and in the same condition that you received it. It must also be in the original unopened packaging or with original tags attached. To complete your return we require a receipt or proof of purchase.

If you have exchanged an item, your newly exchanged item is final sale.

The following items are final sale:

Made to Order Long Lines
Custom Walk by Maple paw Orders
Hand Stamped Dog Tags
If the condition of your item is not approved for return it will be sent or given back to you.

Sorry, We do not offer rain checks or price adjustments. We do not refund Gift Cards or credits.